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Contact & Accountability

Contact Centre

Every responsibility area of the journal has a dedicated, named contact channel. We commit to acknowledging messages within 3 working days and substantively responding within 14 days.

Last updated: 2026-06-01 · Transparency Center

Editorial Office

Role
Manuscript handling, peer review, editorial decisions
Hours
Mon–Sat · 09:00 – 18:00 (UTC+5)
Acknowledgement
Within 3 working days

Publisher Office

Role
Legal, financial, institutional and indexing matters
Publisher
Research and Publications MChJ
Address
Mustaqillik ko'chasi, Guliston, Sirdaryo, 120100, Uzbekistan
Phone
+998 (67) 234-56-78

Complaints

Role
Concerns about editorial decisions, delays, conduct of staff
Process
Complaints handled by an editor not involved in the original decision; outcome communicated within 30 days.
Escalation
Unresolved complaints may be escalated to COPE.

Ethics & Misconduct

Role
Allegations of plagiarism, fabrication, falsification, authorship disputes, undisclosed COI
Confidentiality
All reports are treated confidentially and reviewed under COPE flowcharts.
Whistle-blower protection
Good-faith reporters are protected from retaliation.